Ryanair CTO John Hurley has masterminded the digital transformation of Ryanair from being a low-fares airline to potentially being the Amazon of air travel.
Hurley recently unveiled the airline’s new MyRyanair platform, which the company intends to use to disrupt air travel by employing customer-focused technology and cutting-edge user experience (UX) design.
The MyRyanair platform is the next step in the digital disruption within Ryanair itself, which began with the hiring of 200 tech workers two years ago and continued with the issuing of iPads to 3,500 pilots.
The platform, built in collaboration with software engineering firm Comtrade, took 36,000 developer hours to build and speeds up the booking process by more than 20pc. – Silicon Republic
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